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13+ years of professional Atlassian experience
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Atlassian configurations
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I have worked professionally as a manager, designer, requirement analyst, tester and support technician. I also have 20+ years of experience in server management and other technical fields. I know your pain points, and how to solve them, from a holistic perspective.
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Articles
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If you work in the IT industry, or similar industries, you probably have struggled with project management. Not only to execute them, but also how to define them to the customers when drafting contracts and work breakdown structures (wbs). I see this all the time, and the core reason is a misunderstanding on what a project is and when something is NOT a project. The second problem I see is that people treat everything the same in terms of responsibilities and execution, which causes a lot of pro
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And so it came, the official announcement that Atlassian is putting Jira Data Center, Confluence Data Center and Jira Service Management Data Center to rest permanently on March 28, 2029. It is not a surprise as we have suspected that this would happen for a few years now, but the announcement still hit like a virtual truck in the Atlassian community. This is especially true for Marketplace app companies that are now seeing their hard work turn to ash. What do we know about Atlassian Data Cente
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After almost a decade of complaining about the misaligned term "Jira Project" that does not fit what it actually represents, Atlassian FINALLY announced that the term will change to Jira Spaces. I have known about this for a while, but now that it is finally revealed publicly, I can rejoice and celebrate this change fully. For those of you that don't know what the fuss is about, the term Project has never really fit the work we do in Jira, as the majority of work for most organizations are conti
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Every organization have communication plans. Every team communicate all the time, both internally and externally with those they collaborate. We talk, email, chat and have video calls all day in an endless stream of communication. Yet we continuously fail in our work. Even though we praise Agile as the savior to fix the problems, or put project management tools to align and manage things... we still fail. Projects never get done on time or budget. People still sit frustrated and confused, tryin
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If you spend any time in the ecosystem of work processes, methodologies and frameworks you have undoubtedly encountered people that claim that one way or another is the only way to do things and if you disagree, then you are stupid, uneducated or even evil. These are the fanatics bordering on cultists clinging to one way to rule all ways and there is little point arguing with such people, unless you like me enjoy a bit of an argument just to see what their point of view actually is. There is of
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I stumbled upon Playbooks today by accident in my Jira Service Management settings and since I had missed the announcement I was first a bit puzzled. I went into the Release notes in my Admin section and sure enough there it was. No image, no real information and the link to the official documentation is not really providing any reason to look into this any further. Now that it has landed in my Jira Service Management instance though... Oboy, this is amazing! What are Playbooks in Jira Service
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Back in September last year Atlassian announced the shift from the old term "Issue" to something more appropriate. This caused a lot of opinions and Atlassian put out a poll to see what word their vocal users liked the most. This was followed by an announcement in November 2024 where the term Work was announced to replace Issue. It is no understatement that people lost it a bit over this and when the rollout was announced in March 2024 the comments section lit up quite a bit. But what is the bi
My Personal Blog
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Yesterday I started to look into a problem I have been dealing with for a very long time. Over the years I have built things on my website in bursts and when time permits. As I have not followed any real structure in naming and as the platform has changed, things have been broken. As a result, I have a hefty technical debt on my hands and I have hesitated to dig into it because I have not had any plan on how to improve. Until yesterday. Yesterday I started to work on a new schema in assets, just
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Five weeks ago, I started using Ozempic for my diabetes. I started with 0.25mg and last week I increased to 0.5mg. So far it is going well, and my blood sugar has dropped quite a bit from around 9-11 to a 6-9 mmol/L. My average last week was 7.6 and my 2-week average was 7.9. Over the month it was 8.5, so it is in steady decline and as I enter week 2 with 0.5mg I feel good about this change. I am still taking my Metformin twice a day (2x 500mg) and I'll discuss with my doctor later if I should
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I have been working on the site a bit in the past few weeks, and most of it is small changes. Despite that, these are changes that really has been bothering me that I needed to get adjusted. Some of these changes are on the details side, but most are on the larger architecture side. I am now updating a lot of content as a result. Moving from categories to filters One of the big changes is that I have moved from categories and started to use filters more. There are still plenty of categories, of
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It has been a while since I sat down and wrote here on my personal blog. It is partly because between work and the never ending saga of trying to get my father's passing documented with the different Swedish government entities, but there are other reasons as well. One such reason is that I have been very tired as this spring and summer has been very difficult from a pollen perspective. All of these things combined has meant that I have a lot less energy than I usually have. Despite that, howeve
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This week was a good week. I had a good meeting with my managers about managing time and expectations, and then I started to enroll in a new project. I also started the internal training I have prepared for my colleague, and I got a fair bit of work done on the presentation for the webinar I will host later this month. I also had two meeting with Atlassian that were very productive, and even the internal meetings at work felt more productive for some reason. This weekend I have slept well, and y
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Product Manager own the product while the product owner manage it. Scrum Manager work both towards management and the team and everyone is an engineer, but have no scientific approach to anything they do. Sometimes I feel that the world has gone mad and that titles as well as words are used without logic or even thought sometimes. A Product Owner, owns the product. A Product Manager, manages the product. It is defined in the titles themselves... A Scrum Manager is just a manager in a fake Sc
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This week I started my new position as Atlassian Architect for Sii Sweden, an Atlassian Platinum partner, after a lightning fast interview phase. It has been quite the interesting week with onboarding and getting to know the massive organization that Sii International is. I am now working from a new location in Stockholm that I do not have been to very much, so it is interesting to explore the area as well. Some of you might know that I have been looking for a new employer after QRIOS decided to
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Upcoming Events
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AMA: Automation and Playbooks in Jira Service Management
About this event
We are back again with another AMA session, this time with Senior Product Manager @Makarand Gomashe and Product Manager @Samruddhi Zagade
Ask us anything about automation and Playbooks in Jira Service Management, such as:
Our vision and roadmap for automation/Playbooks in Jira Service Management
Getting started
Common use cases for automation and Playbooks
And anything else you can come up with!
While we will be answering questions live, we encourage you to submit your questions ahead of time in the JSM community forum!
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