My Videos (105) Atlassian Videos (21) Community Videos (453)

My Videos

Welcome to Jimi Wikman Official, your go-to video section for mastering Atlassian tools and transforming the way you work. This content features hands-on tutorials, expert insights, and real-world use cases covering Jira Software, Jira Service Management, Confluence, Opsgenie, and Jira Product Discovery. Whether you're configuring Jira projects, exploring Confluence macros, or automating workflows, you'll find practical guidance and strategic advice to boost your productivity and collaboration. I also share personal reflections and coding experiments, offering a unique blend of technical depth and human perspective. Ideal for Atlassian administrators, agile practitioners, ITSM professionals, and anyone passionate about improving team performance and digital workflows. Subscribe to stay ahead with the latest tips, tools, and techniques for smarter work.

Why does your team keep missing sprint commitments even when everyone is working hard? The answer isn't effort, it's capacity planning done wrong. In this episode, Alex and Atlassian expert Jimi Wikman have a brutally honest conversation about what capacity management really is, why most teams get it completely backwards, and what you can actually do about it. If you've ever watched a sprint fail and wondered why this video is going to hit home.
👉 What we cover:
🤔 Capacity management vs. resource management — they're NOT the same thing
😬 Why Atlassian's native capacity tools are a disappointment (so far)
💸 How missed timelines cost companies millions — a real-world horror story
📉 The mythical man month — why throwing more people at a problem makes it worse
🧠 The psychology of teams when new members are added mid-project
✂️ Why your real capacity is only 50% of what you think it is
📊 How to calculate capacity the right way — vacations, sick days, meetings & more
🎯 Why you should only fill 75% of your sprint capacity (and what to do with the rest)
🖖 The "Scotty method" — why underpromising and overdelivering builds unshakeable trust
⚠️ Say-do ratio — does it actually matter and should you track it?
🏆 Story points vs. hours — which one actually gives you better visibility?
🔄 Why agile and fixed-price projects are fundamentally incompatible
📉 The psychological spiral that happens when teams miss sprints repeatedly
💬 Does your team consistently hit your sprint commitments? What's your biggest capacity challenge? Drop it in the comments!
👍 Like, Subscribe, and stay tuned — estimation deep dive is coming next!

Jira,

By 💫 Jimi Wikman in Other Videos · March 26Mar 26

1 comment

By 💫 Jimi Wikman · March 19Mar 19

Is your team overloaded, underutilized, or just completely unplanned? You're not alone. In this episode, Alex sits down with Atlassian expert Jimi Wic\kman for a no-fluff, honest conversation about resource management and capacity planning, what they are, why most teams get them wrong, and how to actually do them right inside Jira.
Whether you're a project manager, line manager, or scrum master trying to get a handle on your team's workload, this one is packed with real-world advice you can use immediately. 👉 What we cover:
🤔 Resource management vs. capacity planning — what's the actual difference?
📊 Why Jira has zero native resource or capacity management out of the box
⏱️ How to calculate real capacity (hint: efficiency matters more than hours)
🗓️ Allocation vs. actual work — why over-promising kills projects
💸 The true cost of NOT doing resource planning (think: millions wasted)
🛠️ Best Jira marketplace apps for resource & capacity planning
🏆 Big Picture vs. Tempo vs. Jira Plans — which one wins?
📋 How to use skills, roles & team templates to plan smarter
🚀 Tips for getting started from scratch with zero baseline

💬 Are you doing resource management in Jira? What tools are you using? Drop it in the comments!
👍 Like, Subscribe, and share with your project management team!

Atlassian, Ways of Working,

By 💫 Jimi Wikman · March 8Mar 8

Atlassian Assets is no longer just a JSM feature — it's now a full platform app. But is it actually ready for real-world admins? In this episode, Alex and Jimi go head-to-head with completely opposite takes on one of Atlassian's most ambitious tools.
One of them loves it. One of them hates it. Both of them have the scars to prove it.
⚡ What we cover:
📦 How Insight became Assets — and why the cloud version was a disaster at first
🔧 Why setting it up wrong is worse than not using it at all
📊 Data modeling 101 — why database skills are now an Atlassian admin requirement
📥 CSV imports: from nightmare to actually manageable
🔐 The permissions problem nobody is talking about
💰 Pricing changes — what the JSM divorce means for your org
🛠️ Entra, Intune & third-party apps filling the gaps Atlassian hasn't fixed
🚀 Real use cases: IT hardware, licenses, certificates, space ownership & more
📚 Why the lack of documentation is the biggest problem holding Assets back

💬 Where do YOU stand on Atlassian Assets — love it, hate it, or still figuring it out? Drop it in the comments!
👍 Like, Subscribe, and share with your Atlassian admin friends!

Assets,

By 💫 Jimi Wikman · February 27Feb 27

Are Atlassian's constant updates helping or hurting your business? In this episode, we dive deep into Atlassian's release cadence — from Jira Cloud's new seasonal releases to the chaotic flood of daily changes across Confluence, JSM, and more. We talk about the real-world pain of broken documentation, renamed features, removed functionality, and being blindsided by changes mid-client engagement. If you manage Atlassian tools for your organization or customers, this one will hit close to home.

⏱️ Topics covered:
Jira Cloud's new seasonal release model — is it actually better?
"Projects" → "Spaces" → "Issues" → "Work Items" — make it stop
Why release notes are scattered across 6 different places
Removed features with zero warning (RIP individual capacity planning)
Is Atlassian truly enterprise-ready?
What Atlassian CEO Mike Cannon-Brookes said about the rate of change

💬 Drop a comment — has an Atlassian update ever broken your workflow or cost you a client?
👍 Like, Subscribe, and hit the bell so you never miss an episode!

Atlassian,

By 💫 Jimi Wikman · February 26Feb 26

Unsure how to handle ambiguity during sprint planning? In this video, we break down the concept of agile spikes — what they are, when to use them, and how to structure them so your team stays focused without going down rabbit holes.
We explore how to use epics as discovery drivers, why time-boxing investigations beats open-ended estimates, and how the Three Amigos framework (product owner, developer, and tester) ensures the right people are involved in requirement discovery. You'll also learn how to scope a spike effectively so engineers solve the right problem — not every problem.
Whether you're managing a product team or working within a project-based model, this conversation offers practical strategies for handling unknowns without derailing your sprint. We also cover when spikes add real value versus when they become just another arbitrary task in your backlog.
Key topics include spike workflows, epic status tracking, time-boxing requirements, backlog management, and the true cost of requirement discussions.
Perfect for Scrum Masters, Product Owners, Agile Coaches, and developers looking to sharpen their sprint planning process.
Checkout everything Jimi has going on https://jimiwikman.se/

Atlassian, Ways of Working,

By 💫 Jimi Wikman · January 26Jan 26

When Atlassian announced that they were looking into individual resource planning, I was super excited! When I witnessed the first post on how they are thinking about implementing it, I was heartbroken...
This is my BRUTALLY honest opinion on the suggested setup of individual capacity planning... in Jira. You can expect a deep dive into resource management, resource planning, and how I would do it if I had a position at Atlassian.
Enter at your own peril.

Jira,

By 💫 Jimi Wikman · January 19Jan 19

If you want to automate so you can send out emails when Assets date attributes are within a certain range, then this is the video for you.
In this video, I show you how to create a simple automation that can check a date attribute in Asset objects, and based on how many days there are to that date, an email will be sent out.
This is great for getting notified when it is time to renew licenses or certificates, for example.

Assets,

By 💫 Jimi Wikman · January 12Jan 12

In a previous video, I showed how you can set up two custom fields for Assets, so the selection of the first field will act as a filter in the second field. This way, we can, for example, select a country in the first field and then show the cities based on the country selection in the second field.
In this video, I show how you can expand on this so that if you select multiple options in the first field, you will also get a selection for both in the second field. It might seem like a simple change, but it is actually a bit tricky!

Assets,

By 💫 Jimi Wikman · January 7Jan 7

On my website, I am building a new section for Videos. This is where all my videos will be added, including the ones I create here on YouTube.
In this video, I show you the new videos section and talk about my thoughts and how it works.

Invision Community,

By 💫 Jimi Wikman · January 6Jan 6

With the end of life for Atlassian data center products in 2029, how will this affect Atlassian architects and administrators who are more technically oriented? Also, what does this mean for Atlassian partners that might focus a lot on the technical aspects of the tools today?
In this video, I give my point of view on this topic based on my experiences both on the technical aspects of the industry and as someone who works on the strategic aspects as well.

Atlassian, Atlassian Administration,

By 💫 Jimi Wikman · January 2Jan 2

Is the Atlassian Strategy Collection really the answer for modern Project Portfolio Management (PPM)? In this video, I take a critical look at Align, Talent, and Focus—three key components designed to connect strategy with execution. While Atlassian promises better alignment, resource visibility, and prioritization, do these tools truly deliver for enterprise-level portfolio management?
Is the Strategy Collection even trying to target PPM capabilities, and if not, what is their target customer group? I have tried to find these answers, and in this video, I give you my findings.
This video is a follow-up to my previous video, which I made before Atlassian Team 25 in Barcelona, and the result is the outcome of my investigations since then.

https://jimiwikman.se/content/videos/my-videos/atlassian-videos-by-jimi-wikman/910_app-collections/atlassian_strategy-collection/atlassian-expert-jimi-wikman-is-confused-what-is-the-atlassian-strategy-collection-r32/?&do=getNewComment&d=49&id=32

Focus, Jira Align, Talent,

By 💫 Jimi Wikman · December 30, 2025Dec 30

The first year of writing my book, the Advanced Atlassian Administration Guidebook, has been a journey. From nothing more than an idea after a horrible work experience to something very real. From creativity to struggles from losing a loved one, and the joy of starting a new, exciting job.
In this video, I provide an update on my book and share with you what I have written and my plans for 2026 as I move into Phase 3.

Advanced Atlassian Administration Book,