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13+ years of professional Atlassian experience
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I have worked professionally as a manager, designer, requirement analyst, tester and support technician. I also have 20+ years of experience in server management and other technical fields. I know your pain points, and how to solve them, from a holistic perspective.
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Articles
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If you spend any time in the ecosystem of work processes, methodologies and frameworks you have undoubtedly encountered people that claim that one way or another is the only way to do things and if you disagree, then you are stupid, uneducated or even evil. These are the fanatics bordering on cultists clinging to one way to rule all ways and there is little point arguing with such people, unless you like me enjoy a bit of an argument just to see what their point of view actually is. There is of -
I stumbled upon Playbooks today by accident in my Jira Service Management settings and since I had missed the announcement I was first a bit puzzled. I went into the Release notes in my Admin section and sure enough there it was. No image, no real information and the link to the official documentation is not really providing any reason to look into this any further. Now that it has landed in my Jira Service Management instance though... Oboy, this is amazing! What are Playbooks in Jira Service -
Back in September last year Atlassian announced the shift from the old term "Issue" to something more appropriate. This caused a lot of opinions and Atlassian put out a poll to see what word their vocal users liked the most. This was followed by an announcement in November 2024 where the term Work was announced to replace Issue. It is no understatement that people lost it a bit over this and when the rollout was announced in March 2024 the comments section lit up quite a bit. But what is the bi -
As we are moving into March, more users will experience the new Atlassian navigation for the first time. Some of them will love it, some of them will hate it. Regardless how they feel, they have to get used to it because it is the new standard that we will see in all Atlassian products. Considering that Atlassian have already tried a sidebar main navigation before, and it was quickly changed because it was universally hated, why are Atlassian rolling this out again? The answer can be found in th -
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Today Atlassian announced that Opsgenie, the On-call and alert management tool that has been widely used for Data Center customers and Cloud customers alike, is being decommissioned. The first end date is end of sale – effective June 4th, 2025 from when no new licenses will be available. Then on April 5th, 2027 there will be no more support for Opsgenie. This is of course devastating news for many Atlassian Opsgenie customers as they now will have to find new solutions for their on-call and aler -
If you are serious about keeping your Data Center secure and high performing, then making sure your API is not being hammered and that data is not moving in and out of the API without your control. In Data Center, we can control what is happening in our API in several areas: Account - allow us to control what accounts have product access and can create tokens to be used to connect with the API Rate Limiting - allow us to define what connections we allow and how many calls they can make before t -
I remember when I first saw Insight in the Riada office and I was blown away by the potential. When Insight was split off into Mindville later I thought that Insight would take off like a rocket. And it did so well that Atlassian eventually acquired Mindville. I had no reason to think that Insight would not become a new product with Atlassian that would rock the world, but I was wrong. Very wrong. In July 2020 Atlassian announced that they acquired Mindville and thereby took ownership of
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My Personal Blog
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Product Manager own the product while the product owner manage it. Scrum Manager work both towards management and the team and everyone is an engineer, but have no scientific approach to anything they do. Sometimes I feel that the world has gone mad and that titles as well as words are used without logic or even thought sometimes. A Product Owner, owns the product. A Product Manager, manages the product. It is defined in the titles themselves... A Scrum Manager is just a manager in a fake Sc -
This week I started my new position as Atlassian Architect for Sii Sweden, an Atlassian Platinum partner, after a lightning fast interview phase. It has been quite the interesting week with onboarding and getting to know the massive organization that Sii International is. I am now working from a new location in Stockholm that I do not have been to very much, so it is interesting to explore the area as well. Some of you might know that I have been looking for a new employer after QRIOS decided to -
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You would think that becoming exponentially better at measuring and anticipating risks is something most organizations would spend time and money on. Especially since it is the core of making sure we create value from our work and to manage our financials as an organization. Just as we as a society benefit from learning from history so we can avoid wars and cultural destruction as well as genocide, surely we as organizations would emphasize on preventing disasters, both long term and short term -
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We have been told to think outside the box for so long, so maybe we are forgetting how to think INSIDE the box? We placed things in the box for a reason, but maybe we have forgotten why we did it in the first place? If we always think outside the box, why do we have the box at all and does that strange box we are supposed to think outside actually exist anymore? Personally I think the only thing that matters is that we THINK, regardless if it is inside or outside the box. Don't just do witho -
If your goal is to build a road to the future where your vision is aimed, why do you insist on keep digging holes where you stand? What makes less sense is why you compare the speed with which you are digging those holes instead of measuring how far the road towards your vision you are getting? Unless your road to success is a hole straight to hell, perhaps it would make sense to lift your gaze towards the horizon instead of staring down at your feel at the bottom of the hole you are so franti -
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Your team is either an Engineering team building towards a vision, or a mining team digging up value as they find it. You can't do both. Many teams are confused about of these two and as a result they get the wrong result. If you are working with continuous deliveries then your goal is to always move towards your visions and goals. If you are working in a project, or in a R&D setting with ideation and exploration, then you are working towards finding as much value as you can in a set am -
When people talk about technical debt I always wonder if the debt is intentional or just the result of not thinking things through properly. In my experience systems that are in bad shape tend to be so for a handful of reasons. - Little to no structure - Instead of having a strategy on how to build systems, people make things up as they go. With many people doing this, the end result is never good. - Little to no deep thinking - Instead of thinking things through properly people do a quick b
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The A3 Guidebook - for Advanced Atlassian Administration
Take your skills as an Atlassian administrator to the next level with my advanced guidebook.
Learn how to take ownership of your Atlassian platform and how to define strategies to delight your users with a product that is secure and legally compliant.
Upcoming Events
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Team on Tour: Singapore
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Join us at Marina Bay Sands on 14 May for immersive, inspiring, and in-depth sessions with Atlassian product experts. Learn new methods from local customers to up-level your teams' processes and workflows.
This event is designed for mid-to-senior leaders. Space is strictly limited. Register today before passes are sold out.
https://events.atlassian.com/teamontour-singapore
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Elevate your team's service delivery with cutting-edge AI solutions. Join this free event to explore how AI empowers seamless teamwork and exceptional productivity in your organization.'
Join us at the COEX on 2025 May 28 to meet with Atlassian leaders and learn from product experts. Plus, connect with other customers to share insights and uplevel your team's processes and workflows. This event is designed for mid-to-senior leaders. Space is strictly limited. Register today before passes are sold out.
This event is designed for mid-to-senior leaders. Space is strictly limited. Register today before passes are sold out.
https://events.atlassian.com/teamontour-seoul
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