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My Videos

Welcome to Jimi Wikman Official, your go-to video section for mastering Atlassian tools and transforming the way you work. This content features hands-on tutorials, expert insights, and real-world use cases covering Jira Software, Jira Service Management, Confluence, Opsgenie, and Jira Product Discovery. Whether you're configuring Jira projects, exploring Confluence macros, or automating workflows, you'll find practical guidance and strategic advice to boost your productivity and collaboration. I also share personal reflections and coding experiments, offering a unique blend of technical depth and human perspective. Ideal for Atlassian administrators, agile practitioners, ITSM professionals, and anyone passionate about improving team performance and digital workflows. Subscribe to stay ahead with the latest tips, tools, and techniques for smarter work.

Atlassian Team 25 Impressions - are we seeing the birth of a new Atlassian?

By 💫 Jimi Wikman ·
Atlassian Team '25 was held last week in Anaheim California and as always it was a massive marketing campaign designed to hype and increase sales.
00:00 - Like last year's event however there is more happening than just new features and new products. Atlassian is changing before our eyes and this year a lot of big changes occurred!
01:29 - Categorizing the Atlassian apps (products) is now happening, and we see a whole new ecosystem unfold. Atlassian is renaming their products to become apps, which is very confusing.
07:24 - A new packaging based on the new categorizing of the apps was presented, and they are called Collections. Two collections were announced: The Teamwork Collection with Jira, Confluence and Loom and 09:31 the Strategy collection with Align, Focus and the new app named Talent. It is an interesting choice as Align has been in a very awkward position before…
09:23 - Rovo is now the core of all products and Atlassian is making working with Rovo even easier with the new Rovo Studio. This is a shift from Jira towards Rovo and it is an interesting shift.
21:55 - New Cloud solutions are rolling out in the form of Government cloud and Isolated Cloud. Isolated cloud begs the question of where will this put the Atlassian Data Center platform, which was not mentioned at all.
26:52 - Customer Service Manager is a confusing product that is a bit unclear on what it is and how it fit with the rest of Jira Service Management. It looks like a Rovo Chat with some additional views, but it is unclear exactly what this is...

I am writing The Advanced Atlassian Administration Guidebook and I need your help

By 💫 Jimi Wikman ·
I am writing a book about the many challenges and solutions for being an Atlassian Administrator titled "The Advanced Atlassian Administration Guidebook". It is coming along nicely, but I need your help...
#atlassian #atlassiancreator #theadvancedatlassianadministratorguidebook #book #administration

Product Update UI change failure - how NOT to visualize changes

By 💫 Jimi Wikman ·
Atlassian have recently updated the way Product Updates are displayed in Atlassian Administration and while it add some improvements, it is still bad. In this video I go over my thoughts on the quality of product updates, release notes and the weekly Atlassian cloud changes and what I think they need to do to improve them.
#atlassian #productupdate #atlassiancreator #releasenotes #weeklycloudchanges
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What in the Atlassian ecosystem and Community am I thankful for? (The Jira Life Special)

By 💫 Jimi Wikman ·
The good fellas over at The Jira Life asked if someone would like to send in a video of what we are thankful for when it comes to the Atlassian ecosystem and community, so this is my contribution to their request.
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The Jira Life - the place to find news, events, and interviews with the Atlassian Community's movers and shakers.
Hosted by Alex "Dr. Jira" Ortiz (@apetech) and Rodney "The Jira Guy" Nissen, as well as the JirAmigos in the peanut gallery, as we sit down and discuss the latest going on in the Atlassian Ecosystem.
Because we didn't choose the Jira Life, The Jira Life chose us!
https://www.youtube.com/channel/UCgkvdG6g6aBjxVVWQzhBBMw
---
The Jira Life video:  https://www.youtube.com/watch?v=QpLdHM9iXBw
#atlassian #atlassiancommunity #thejiralife #atlassiancreator #thanksgiving #thankful
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What is the difference between project and initiative, and why does it matter?

By 💫 Jimi Wikman ·
Many are using the term Project for bodies of work in both Operational budgets (OpEX) and in Investment budgets (CapEX) and this can have serious implications on how that work is being performed if used incorrectly.
In this video I go over the differences between what constitutes a project and what an initiative is. I also go over why this matters and what can happen if you use the terms incorrectly.
#waysofworking #project #initiative #wordsmatter #opex #capex

3 anti-patterns to look out for in your organization.

By 💫 Jimi Wikman ·
#waysofworking #antipattern #harmful There are many anti-patterns that can harm your organization and in this video we will go over three of them: The cult like following of frameworks, the customer first at all cost dogma and the team self-isolation plague.
#antipattern #customerfirst #selfisolation #cultlikefollowing #waysofworking #agile #frameworks

Introduction to Release notes and Roadmaps for Jira from Released.so

By 💫 Jimi Wikman ·
Release notes and Roadmaps for Jira from Released.so is an app that will allow you to publish release notes and Jira tasks externally on a website or intranet. This is by far the smoothest and most useful app I have seen for publishing roadmaps and release notes externally. It is the perfect app for stakeholder communication outside the Atlassian products, and it comes with a number of amazing features!
Website: https://www.released.so/
Atlassian Marketplace: https://marketplace.atlassian.com/apps/1230872/released-ai-release-notes-and-changelogs-for-jira?tab=overview&hosting=cloud

Invision Community V5: Pages Introduction

By 💫 Jimi Wikman ·
An introduction Video for Pages, the CMS for Invision Community.
In this video I go over how to create a database, how to work with categories and widgets and of course how to create custom fields. I also briefly go over templates and show some ways I have set up database relations.
This is intended for those of you that are new to Pages for Invision Community, or if you want a refresh on the V5 version.

Early Access Program for Assets reveal poor architecture on top of massive price increases.

By 💫 Jimi Wikman ·
In a recent article where Atlassian asks for users to participate in an Early Access Program to test a watered down version of Assets they admit to having issues with scaling and performance in the cloud version of Assets. In this rant I go over my thoughts on this article, the current status of Assets and the recent changes to pricing for Assets that will have you pay twice for using it. I am not impressed, or happy.
#atlassian #assets #rant #priceincrease #performance #scalability #atlassiancreator
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Link to my Blog Post: https://jimiwikman.se/blogs/entry/11-did-atlassian-just-kill-assets/
Atlassian Article about the EAP: https://community.atlassian.com/t5/Jira-Service-Management-articles/Assets-for-Jira-Service-Management-Cloud-is-getting-bigger/ba-p/2838687
Atlassian Article about the price changes for JSM: https://www.atlassian.com/blog/announcements/jsm-cloud-pricing-packaging-update-blog
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Introduction to Request Types in Jira Service Management

By 💫 Jimi Wikman ·
If you are working in Jira Service Management and you are wondering what Request Types are and how to use them, then this is the video for you.
In this video, I go over the difference between a request type and an issue type, and then I show how you create, edit and work with request types in your JSM project and how that looks in the Portal.
#requesttype #jiraservicemanagement #jsm #atlassian #atlassiancreator #jira

Introduction to Forms in Jira Service Management

By 💫 Jimi Wikman ·
Forms are amazing and with that you can create forms for your requests types with nearly unlimited number of questions. These questions you can manage yourself without needing help from System administrations, and you have full control over the text and values in your fields.
In this video, I show how you can create and build forms. I show how to create dynamic forms and how to attach them to request types, as well as how to make forms internal for your team only, or external, so the customers can see them in the portal.
#forms #jiraservicemanagement #jsm #atlassian #atlassiancreator #jira

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