Jimi Wikman

Confluence now uses AI-generated snippets in Smart Links and related content. This helps you quickly understand the content of linked or related Confluence pages without needing to open them, making it easier to find relevant information and decide which pages to view. Hover over a smart link to a Confluence page that is set to inline or appears in related content. View the AI-generated snippet that summarizes the linked page’s content. Key changesAI-generated snippets now appear when you hover over smart links to Confluence pages set to inline. Related content sections now display AI-generated snippets on hover. BenefitsQuickly understand the content of linked or related Confluence pages without opening them. Save time by identifying relevant information faster. Make more informed decisions about which pages to view.

Jira Service Management now provides clearer, more accurate error messages when users or agents try to add an email address that doesn’t have access to a service project. These improved messages help admins and agents quickly identify if an issue is caused by project permissions or configuration settings rather than a generic system error. To get started with this change: Go to your service project and select an existing request. Select Share or go to the Request participants field. Enter an email address that doesn't have access to the service project or organization. View the updated error message explaining why the user can't be added. Key changesReplaced generic "something went wrong" error pages with specific messages that describe the access issue. Updated error message language to be admin-focused and written in the third person to avoid confusion about who needs to take action. Standardized error handling to ensure consistent behavior across both the agent view and the portal. BenefitsReduces support load for admins by providing specific reasons why an email address can't be added. Eliminates confusion for help seekers by explaining why they can't share a request with certain users. Helps agents and admins quickly distinguish between permission restrictions and product bugs.

Jira Service Management has updated how request sharing settings are enforced when searching for users to mention or add as participants. This change ensures that privacy and sharing configurations are strictly followed across all parts of the app, including when using search and participant APIs. To get started with this change: Go to a request in Jira Service Management. Select the Share button or use the "@" symbol to mention a user in a comment. Notice that the list of available users now strictly aligns with your project's request sharing and security settings. Key changesRequest sharing settings are now consistently applied when searching for users to mention or add as participants. The fix ensures that mention search and share participant APIs respect existing organizational sharing restrictions. Users will only see and be able to select participants who are authorized based on your current configuration. BenefitsPrevent unauthorized users from being exposed or added to requests through search or mentions. Ensure your data privacy and sharing policies are enforced across all interaction points in the app. Maintain confidence that your request sharing configurations are working as intended throughout Jira Service Management.

Rovo Studio is a unified building space where you can compose, customize, and control all your AI-powered workflows in one place. The latest version of Studio allows your team to create agentic automations and build custom apps without writing any code. More about what you can build in Studio If you’ve already been using Studio open beta, you don’t need to do anything. You’ve automatically been transitioned to the new version of Studio. More on access to Studio in your organization Organizations just getting started with Studio will be transitioned to the new version of Studio as we roll out this change. Keep in mind: Studio relies on Rovo — make sure Studio has access to Rovo when you first get started. More about Rovo access You can find Studio in the app switcher in the top left corner of any Atlassian app. Anyone can access Studio, but you’ll need specific permissions for some tools and tasks. More about managing permissions in Studio Key changesAutomations: Create flows that trigger actions automatically across your Atlassian sites and connected third-party apps using a prompt or the automation builder canvas. App building: Build custom apps for Confluence and Jira by describing your needs to Rovo, with no coding required. Agent building: The new home for a rich building experience for Rovo agents, including the ability to build out scenarios, tools, and knowledge. Solution builder: Describe a business problem to receive a recommended solution combining agents, automations, or custom apps. BenefitsSave time by automating repetitive tasks across multiple apps. Empower team members to build custom apps and tools without technical expertise. Centralize management of all AI agents and workflows in a single location. Accelerate the transition from spotting a business problem to deploying a functional AI solution.

You can now use Claude Code as a third-party agent provider within Bitbucket Pipelines. This update allows you to bring your own Claude subscription to automate tasks like code reviews, debugging, and documentation directly in your CI/CD workflows. For more details, refer to Agentic Pipelines | Bitbucket Cloud | Atlassian Support. Key changes Third-party agent provider support. Select Claude Code as your agent engine to leverage your existing Anthropic subscriptions and configurations. Custom configuration overrides. Define specific Claude settings, such as model types or tool permissions, directly in your pipeline YAML or via a dedicated configuration file. Extended capabilities with MCP. Connect the Atlassian Model Context Protocol (MCP) server or third-party MCPs to give your agents access to additional tools and data sources. Benefits Leverage existing investments. Use the Claude subscriptions your organization already maintains instead of managing new credit systems. Enhanced task automation. Utilize Claude’s advanced reasoning to handle complex software development tasks like refactoring code or summarizing pull request comments. Consistent environments. Run agents in the same container as your build tools, giving them direct access to your repository and dependencies. Flexible tool integration. Expand what your agents can do by plugging in custom or third-party tools via the Model Context Protocol.

Loom meeting recap emails now include more context and interactive elements to help you stay informed after your meetings. These enhancements provide a clearer view of who attended, what was shared, and offer a way to provide feedback on the accuracy of your AI-generated recaps. This change is available for users on Enterprise, Business + AI, or trial plans with AI enabled. Record a meeting using Loom. Wait for the meeting recording to finish processing. Open the meeting recap email sent to your inbox to view the new sections. Key changesParticipant avatars: See a row of circular avatar images showing everyone who attended the meeting. Shared links: View links shared during the meeting as labeled chips, including the service type (such as Confluence, Jira, or Figma) and the resolved title. AI meeting agent banner: A new banner titled Your meeting sidekick provides a quick way to download the Loom desktop app for those who haven't installed it yet. Recap accuracy feedback: Share your thoughts on the quality of the AI-generated recap using a simple thumbs-up or thumbs-down card. BenefitsGet a better understanding of meeting context at a glance with participant and link details. Easily access resources shared during the meeting directly from your inbox. Help improve the quality of AI summaries by providing direct feedback on recap accuracy.

Loom screenshot links pasted into Confluence or Jira now render as rich Smart Link previews instead of plain text URLs. This improvement provides immediate visual context and brings screenshot links to parity with Loom video links. Copy a link to a Loom screenshot. Paste the link into a Confluence page or Jira work item. Select the link to switch between Inline, Card, and Embed views. Key changesScreenshot links now automatically unfurl into rich previews. Previews show a visual thumbnail of the screenshot content. Users can choose their preferred display style using Smart Link options. BenefitsSave time by viewing screenshot content without leaving your Confluence page or Jira work item. Improve collaboration by providing immediate visual context for shared links. Maintain a consistent experience when sharing both Loom videos and screenshots.

Atlassian Rovo now includes pre-configured automation templates specifically designed for operations teams to automate tasks such as incident triage and PIR creation. These templates help you quickly set up automation rules to manage repetitive tasks and streamline your operations workflows across Atlassian apps. A new section on the Rovo Ops settings page lists the available templates. You can select a template to open it in Jira Service Management automation, from there you can edit the template and turn it on. To get started with this change: Go to the Rovo Ops section in your Space settings You’ll see a new Automate workflows with Rovo Ops section. From the Automate workflows with Rovo Ops section, choose a template. Select Turn on to activate the rule or customize it in the automation editor. OR Go to the Automation library in your app. Select the Templates tab. Select a template from the Rovo AI category. Key changesNew automation templates (for example, Intelligent incident triage, PIR creation) tailored for common operations use cases. Simplified setup process for operations-focused automation rules from Rovo Ops Page. Integration with Atlassian Rovo to suggest relevant templates based on your team's work. BenefitsSave time by using pre-built rules instead of starting from scratch. Reduce manual effort on repetitive operations tasks. Standardize workflows across your operations teams with proven automation patterns.

Organization admins can now use an updated group selection experience when inviting users to Atlassian apps. This improvement makes it easier to find and select the correct groups, especially for organizations with many groups or multiple directories, ensuring users are assigned the right access from the start. To get started with this change Go to Atlassian Administration at admin.atlassian.com. Select Directory, then Users. Select Invite users. In the Add to groups field, search for and select the groups you want to add users to. Key changesUpdated the group picker in the invite drawer to a more scalable selection experience. Improved group discovery and search within the invite flow. Added better support for identifying groups in organizations with multiple directories. BenefitsSave time by finding the right groups faster during the invitation process. Reduce errors by clearly distinguishing between groups with similar or duplicate names. Manage access more effectively for complex organization structures.

Confluence administration has a new look and feel to help you find the tools and settings you need more efficiently. We've reorganized the sidebar into logical, functional sections, and updated the names of several tools to better reflect their purpose. These changes make it easier to manage access and discover the right settings in Confluence. To get started with this change: Go to Confluence administration. Follow the 3-step guided tour to see where your tools and settings have moved. From the sidebar, select Security or Permissions to explore the changes.

Save time by discovering and assigning Rovo agents to your work items more easily. Jira now displays an empty state in the agent section when no agents are assigned, making it clear that you can use agents to help progress your work. To get started with this change Open a work item in Jira. Locate the Agents section in the work item details. If no agents are assigned, you'll see the new empty state. Select the agent picker to browse and assign a Rovo agent to your work item. Key changesAdded a dedicated empty state for the agent section on work items. The agent section is now visible upon loading a work item, even before an agent is assigned. Improved visibility of the agent picker for unassigned work items. BenefitsHelps users discover Rovo agents and their capabilities earlier in their workflow. Reduces the time-to-first-assignment for agents on new work items. Provides a clearer interface for managing AI-assisted work.

Stay up to date with page discussions using AI-generated summaries in Confluence. Atlassian Intelligence proactively summarizes unresolved general and inline comments, helping you quickly understand the key points and decisions from long or complex conversations. Open the comment panel at the bottom of any page, live document, or blogpost. View the summary generated by Atlassian Intelligence at the top of the comments panel. Select the drop-down menu to expand and read the full summary. Key changes Proactive summaries appear automatically when a page has at least 3 unresolved comments or the total comment text exceeds 500 characters. Summaries include points from both general page comments and inline comments. Feedback buttons (thumbs up and thumbs down) allow you to rate the accuracy of the summary directly in the UI. Benefits Save time by getting a high-level overview of long comment threads without reading every individual reply. Catch up quickly on unresolved discussions to take action or provide input faster. Improve collaboration by ensuring everyone is aligned on the current status of a discussion.

Save time and customize your content by resizing column widths in multi-column layouts within the Confluence editor. Confluence Cloud now includes interactive dividers between columns, allowing you to freely adjust proportions to suit your design needs instead of being limited to preset layouts. Open a page in edit mode. Insert a multi-column layout using the /layout command or the toolbar. Hover over the divider between two columns and drag it to resize them. Select and drag the divider left or right to adjust the column widths. Key changesInteractive divider to resize columns in the editor Column widths adjust in real time as you drag the divider. Custom widths are preserved after you save and reload the page. BenefitsProvides greater flexibility to fine-tune layouts for specific content types. Reduces friction by removing the limitation of fixed preset width distributions. Ensures a consistent editing experience where custom designs survive save and reload cycles. Allows authors to create more visually balanced pages without needing complex workarounds.

Save time and reduce repetitive tasks in Jira with AI-suggested labels. When you create a work item, Atlassian Intelligence analyzes your project's historical field-usage patterns to suggest contextually relevant label values. These suggestions help you capture work quickly and accurately while maintaining full control over your data. Select Create in the top navigation bar to open the create work item dialog. Select the Labels field to open the dropdown. Review the suggested values, which are highlighted with an AI attribution indicator. Select the checkmark icon to accept a suggestion or the X icon to dismiss it. Key changesContext-aware suggestions: Atlassian Intelligence uses your project's historical label usage patterns to infer the most likely values for the labels field. Supported fields: Suggestions are currently available for the labels field. Additional fields will be supported in future releases. Transparent AI attribution: All AI-generated suggestions are clearly marked, so you always know when a value is AI-suggested. Full user control: Suggestions are never auto-applied. You can accept, dismiss, or ignore them and select values manually. Privacy and data handling Your data stays within your Atlassian instance and is never shared across organizations. Suggestions are generated using models hosted on Atlassian's infrastructure. No third-party AI models are used. All suggested values in analytics are SHA-hashed — raw label strings are never stored.

Save time and reduce friction when adding content to Confluence from a contextual entry point. Confluence now automatically detects and applies the original destination, such as a specific page or space, so you don't have to select it again. Launch from Create with Rovo a contextual entry point, such as a specific Confluence page or space. Generate your content. Select Add to Confluence. The content will be added directly to the original destination without prompting you to choose a page or space. Key changesAutomatic destination detection: The system now remembers the context from which you launched Create with Rovo. Reduced prompts: You will no longer be asked to pick a destination if the original context is already known. Seamless workflow: The Add to Confluence action now reuses the implied destination automatically. BenefitsEliminates redundant steps by reusing existing context. Reduces confusion by maintaining a consistent workflow from start to finish. Speeds up the process of moving generated content into your workspace.

We've made the database option discoverable in the toolbar to allow users to quickly insert databases, organize structured work in one place, and ensure information stays up to date across their pages. To insert a database using the toolbar: Open a Confluence page or a live doc. Select Insert elements then Database from the toolbar. Key changesThe Database option is now pinned as the second item in the toolbar’s element menu. BenefitsQuickly find and insert databases to organize structured data on your Confluence pages.