Atlassian Rovo now includes pre-configured automation templates specifically designed for operations teams to automate tasks such as incident triage and PIR creation. These templates help you quickly set up automation rules to manage repetitive tasks and streamline your operations workflows across Atlassian apps. A new section on the Rovo Ops settings page lists the available templates. You can select a template to open it in Jira Service Management automation, from there you can edit the template and turn it on.
To get started with this change:
Go to the Rovo Ops section in your Space settings You’ll see a new Automate workflows with Rovo Ops section.
From the Automate workflows with Rovo Ops section, choose a template.
Select Turn on to activate the rule or customize it in the automation editor.
OR
Go to the Automation library in your app.
Select the Templates tab.
Select a template from the Rovo AI category.
Key changes
New automation templates (for example, Intelligent incident triage, PIR creation) tailored for common operations use cases.
Simplified setup process for operations-focused automation rules from Rovo Ops Page.
Integration with Atlassian Rovo to suggest relevant templates based on your team's work.
Benefits
Save time by using pre-built rules instead of starting from scratch.
Reduce manual effort on repetitive operations tasks.
Standardize workflows across your operations teams with proven automation patterns.
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