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Showing results for tags 'acquisition'.
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Atlassian announced yesterday that they have acquired the small California based company Percept.ai, a company that focuses on AI technology to automize support flows, in quite impressive ways. This will strengthen the tool set of Jira Service Management with a new automation technology in the form of a no-code virtual agent that I think will add a lot to the Jira Service Management experience. While Edwin Wong, the Head of Product Management at Atlassian, did not go into any details in the announcement, it is clear that this will be an important part of the future of Jira Service Management. I also think the acquisition of Percept.ai and their virtual agent technology will find its way into other areas of the Atlassian suite, and I would not be surprised to see an AI driven onboarding agent in the future! I think this is a strong acquisition and an important one for the Jira Service Management product specifically and for Atlassian in general.
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Atlassian announced yesterday that they have acquired the small California based company Percept.ai, a company that focuses on AI technology to automize support flows, in quite impressive ways. This will strengthen the tool set of Jira Service Management with a new automation technology in the form of a no-code virtual agent that I think will add a lot to the Jira Service Management experience. While Edwin Wong, the Head of Product Management at Atlassian, did not go into any details in the announcement, it is clear that this will be an important part of the future of Jira Service Management. I also think the acquisition of Percept.ai and their virtual agent technology will find its way into other areas of the Atlassian suite, and I would not be surprised to see an AI driven onboarding agent in the future! I think this is a strong acquisition and an important one for the Jira Service Management product specifically and for Atlassian in general. View full blog article
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acquisition Kodmyran buys the competitor - buys all shares in SiteDirect
Jimi Wikman posted an article in E-Commerce
My favorite E-commerce profile Katrin have purchased a competitor called SiteDirect and by doing so she now will be in charge of two popular platforms and 14 people in 3 locations. This is great news, and I am very happy that things are going well for Katrin and her husband Erik. While I do not know much about SiteDirect I know it is an "old" and experienced company with a platform that has been popular for a long time. If Katrin is investing in SiteDirect, then you can bet she has looked at it from all angles and that means that the platform and the people are top of the line. This is something I think is really good for both platforms as there are synergies that will benefit from this acquisition. Kodmyran are well known in Sweden for their excellent platform, the amazing technical skill from Erik and the development team and a ton of e-commerce knowledge and skill from Katrin and the whole team. I look forward to seeing what this acquisition will mean for both platforms and what synergies we will see in the future. -
My favorite E-commerce profile Katrin have purchased a competitor called SiteDirect and by doing so she now will be in charge of two popular platforms and 14 people in 3 locations. This is great news, and I am very happy that things are going well for Katrin and her husband Erik. While I do not know much about SiteDirect I know it is an "old" and experienced company with a platform that has been popular for a long time. If Katrin is investing in SiteDirect, then you can bet she has looked at it from all angles and that means that the platform and the people are top of the line. This is something I think is really good for both platforms as there are synergies that will benefit from this acquisition. Kodmyran are well known in Sweden for their excellent platform, the amazing technical skill from Erik and the development team and a ton of e-commerce knowledge and skill from Katrin and the whole team. I look forward to seeing what this acquisition will mean for both platforms and what synergies we will see in the future. View full blog article
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acquisition Salesforce acquire Slack in a staggering $27.7 billion deal
Jimi Wikman posted an article in Interesting
Salesforce announced on January 1st that they have entered into a definitive agreement to acquire the very popular communication and collaboration platform Slack. The price tag for this acquisition is a staggering 27.7 billion us dollars. This is the biggest software acquisition of 2020 and it will have a big impact on the communications market for 2021. This is no small acquisition by any means and with Slack becoming and integrated part of the Salesforce Customer 360 suite it will make ripples across the communications and collaboration ecosystem for sure. Slack have been loosing ground to Microsoft's Teams in the last years and it will be interesting to see what the future holds for Slack with this acquisition. For Salesforce, I think this is a great acquisition as it will add a very popular and useful communication service into their products. They also get a huge customer database with millions of Slack users that they can try to convert into Salesforce customers. Hopefully this will also make their Salesforce Customer 360 suite more attractive because they will need to bring in quite a few customers to cover that price tag. For existing Slack users I don't think there will be much that will change in the short term. I assume Slack will still be available as a standalone product, just like for example Trello was when Atlassian purchased them. Speaking of Atlassian it will be interesting to see what this means as Atlassian have been closely collaborating with Slack since Atlassian cancelled their own chat based collaboration tools Hipchat and Stride that was sold to Slack in February 2019. This acquisition surprised me a bit to be honest, but from a business perspective it makes sense from both lack and Salesforce perspective I think. It will be interesting to see what this means and if we might finally see a proper enterprise version of Slack or if Slack will slowly phase into Salesforce products and vanish... -
Salesforce announced on January 1st that they have entered into a definitive agreement to acquire the very popular communication and collaboration platform Slack. The price tag for this acquisition is a staggering 27.7 billion us dollars. This is the biggest software acquisition of 2020 and it will have a big impact on the communications market for 2021. This is no small acquisition by any means and with Slack becoming and integrated part of the Salesforce Customer 360 suite it will make ripples across the communications and collaboration ecosystem for sure. Slack have been loosing ground to Microsoft's Teams in the last years and it will be interesting to see what the future holds for Slack with this acquisition. For Salesforce, I think this is a great acquisition as it will add a very popular and useful communication service into their products. They also get a huge customer database with millions of Slack users that they can try to convert into Salesforce customers. Hopefully this will also make their Salesforce Customer 360 suite more attractive because they will need to bring in quite a few customers to cover that price tag. For existing Slack users I don't think there will be much that will change in the short term. I assume Slack will still be available as a standalone product, just like for example Trello was when Atlassian purchased them. Speaking of Atlassian it will be interesting to see what this means as Atlassian have been closely collaborating with Slack since Atlassian cancelled their own chat based collaboration tools Hipchat and Stride that was sold to Slack in February 2019. This acquisition surprised me a bit to be honest, but from a business perspective it makes sense from both lack and Salesforce perspective I think. It will be interesting to see what this means and if we might finally see a proper enterprise version of Slack or if Slack will slowly phase into Salesforce products and vanish... View full blog article
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The Swedish consultant agency Knowit acquire Creuna, a nordic digital agency and form the largest digital agency in the nordics. The combined work forces will be gathered under Knowit Experience. The acquisition is conditional on approval from the Norwegian Competition Authority, which is expected to be received during the fourth quarter of 2020. How this will affect the market is still too early to predict. It will depend on how well Knowit matches Creunas way of working and what support will be provided in the merger. I suspect there will be some Creuna profiles moving on shortly, but in the end I think this should be a good match for Knowit. Just like Fjord was a good match for Accenture when I still worked for Accenture. Read the full press release (in Swedish): https://www.knowit.se/pressmeddelanden/knowit-forvarvar-creuna-och-blir-nordens-storsta-digitalbyra/
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Episerver invest for the future as they complete their Acquisition of my favorite A/B testing tool Optimizely. With this acquisition Episerver strengthen their platform offer, and they now claim that they have the industry's most advanced Digital Experience Platform. Episerver have long been one of the big names in content management and digital experience and Optimizely have been fighting for the title of the king of A/B testing against VWO for many years. This combination of forces makes sense as it will add value to both companies as they combine their customer bases. Will this take Episerver closer to Adobe who sit comfortably at the top of the digital experience market, if for nothing else than revenue alone. I doubt it very much, but it should bring them closer if nothing else. Hopefully though we will see more people start experimenting as Optimizely becomes more accessible and integrated. Transaction Details Episerver is a privately held portfolio company of Insight Partners, purchased in 2018 at $1.16B. Insight Partners acted as the strategic advisor and sponsor for Episerver’s acquisition of Optimizely, as well as the company’s 2019 acquisitions of B2B commerce leader Insite Software and analytics and personalization provider Idio. Now with Optimizely, Insight Partners further advances Episerver’s market-leading product. In the same manner, Goldman Sachs & Co. LLC served as exclusive financial advisor to Optimizely.
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The Swedish consultant agency Knowit acquire Creuna, a nordic digital agency and form the largest digital agency in the nordics. The combined work forces will be gathered under Knowit Experience. The acquisition is conditional on approval from the Norwegian Competition Authority, which is expected to be received during the fourth quarter of 2020. How this will affect the market is still too early to predict. It will depend on how well Knowit matches Creunas way of working and what support will be provided in the merger. I suspect there will be some Creuna profiles moving on shortly, but in the end I think this should be a good match for Knowit. Just like Fjord was a good match for Accenture when I still worked for Accenture. Read the full press release (in Swedish): https://www.knowit.se/pressmeddelanden/knowit-forvarvar-creuna-och-blir-nordens-storsta-digitalbyra/ View full blog article
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Episerver invest for the future as they complete their Acquisition of my favorite A/B testing tool Optimizely. With this acquisition Episerver strengthen their platform offer, and they now claim that they have the industry's most advanced Digital Experience Platform. Episerver have long been one of the big names in content management and digital experience and Optimizely have been fighting for the title of the king of A/B testing against VWO for many years. This combination of forces makes sense as it will add value to both companies as they combine their customer bases. Will this take Episerver closer to Adobe who sit comfortably at the top of the digital experience market, if for nothing else than revenue alone. I doubt it very much, but it should bring them closer if nothing else. Hopefully though we will see more people start experimenting as Optimizely becomes more accessible and integrated. Transaction Details Episerver is a privately held portfolio company of Insight Partners, purchased in 2018 at $1.16B. Insight Partners acted as the strategic advisor and sponsor for Episerver’s acquisition of Optimizely, as well as the company’s 2019 acquisitions of B2B commerce leader Insite Software and analytics and personalization provider Idio. Now with Optimizely, Insight Partners further advances Episerver’s market-leading product. In the same manner, Goldman Sachs & Co. LLC served as exclusive financial advisor to Optimizely. View full blog article
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acquisition Atlassian acquire Halp - turn slack into an integrated helpdesk
Jimi Wikman posted an article in Atlassian
Atlassian has announced that they have acquired Halp. Halp is an interesting take on support for Slack that allow you to create support tickets directly from conversations in Slack. As Halp can also be integrated with Jira Service Desk it makes sense for Atlassian to make the investment to purchase Halp to further strengthen their service portfolio on the support side. Halp have made a bit of an impact in its only 12 months life span and with the simplicity of just posting an emote in Slack to create separate support tickets it has been a hit. Good integrations with Jira Service Desk and Zendesk has of course been a big part and now with integrations to Microsoft Teams it is even better. Not only will Halp make it so much easier to keep track of support questions in Slack, but by integrating with other tools such as Jira Service Desk, then you have a powerhouse. It will update on both sides of the integration allowing you to meet your clients where they feel most comfortable and still maintain proper workflows. You can even connect it to Confluence or Slack messages to create knowledge bases. This is of course another step to connect closer to Slack that purchased the rights to Atlassians previous chat products. Naturally Slack is very happy about this acquisition: In the future we will see deeper integrations with Jira Service Desk and Confluence for sure, but there are hints forr new integrations with OpsGenie and Trello for example. It will undoubtedly be an interesting journey to follow in the future. -
Atlassian has announced that they have acquired Halp. Halp is an interesting take on support for Slack that allow you to create support tickets directly from conversations in Slack. As Halp can also be integrated with Jira Service Desk it makes sense for Atlassian to make the investment to purchase Halp to further strengthen their service portfolio on the support side. Halp have made a bit of an impact in its only 12 months life span and with the simplicity of just posting an emote in Slack to create separate support tickets it has been a hit. Good integrations with Jira Service Desk and Zendesk has of course been a big part and now with integrations to Microsoft Teams it is even better. Not only will Halp make it so much easier to keep track of support questions in Slack, but by integrating with other tools such as Jira Service Desk, then you have a powerhouse. It will update on both sides of the integration allowing you to meet your clients where they feel most comfortable and still maintain proper workflows. You can even connect it to Confluence or Slack messages to create knowledge bases. This is of course another step to connect closer to Slack that purchased the rights to Atlassians previous chat products. Naturally Slack is very happy about this acquisition: In the future we will see deeper integrations with Jira Service Desk and Confluence for sure, but there are hints forr new integrations with OpsGenie and Trello for example. It will undoubtedly be an interesting journey to follow in the future. View full blog article