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Showing results for tags 'slack'.
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Integrate your go-to tools with Dropbox to cut down on app switching. By connecting Slack to Dropbox, you can share files with your team directly in Slack, all while staying in Dropbox. -
acquisition Atlassian acquire Halp - turn slack into an integrated helpdesk
©Jimi Wikman posted a blog article in Atlassian
Atlassian has announced that they have acquired Halp. Halp is an interesting take on support for Slack that allow you to create support tickets directly from conversations in Slack. As Halp can also be integrated with Jira Service Desk it makes sense for Atlassian to make the investment to purchase Halp to further strengthen their service portfolio on the support side. Halp have made a bit of an impact in its only 12 months life span and with the simplicity of just posting an emote in Slack to create separate support tickets it has been a hit. Good integrations with Jira Service Desk and -
Halp is the first conversational ticketing solution for operational support teams to assign, prioritize, and answer requests from Slack in a message-based interface. Companies using Halp get faster response times, more productive Ops teams, and happier employees.
