Senior Project Manager

Assignment: Take ownership of the Atlassian platform on data Center and define and implement strategies to make it secure, compliant and used responsibly. Consolidate 1300+ Atlassian products and apps across 500+ domains and organize the move from data center to Cloud with a green field approach. Act as expert towards the 400+ teams and help them move from old and obsolete setup towards a structured and modern way of working. Improve support for the 120.000 customers in the platform and ensure integrations are secure and handled maturely. Set up communication and governance with stakeholders globally. Support 3000 users globally and build a team of Atlassian experts from scratch.

Work directly with Atlassian and their partners on a weekly basis as a prioritized organization.

Ensured the data center platform was secure and compliant and implemented ways of working through a set of work group councils. Implemented a communication plan that included building up documentation in SharePoint and Confluence to ensure people had information of the many changes we implemented. Configured the Cloud platform from scratch and planned the initiative to move 3000 users to the cloud, which included 1400 workshops over a three-year span in three phases.

Method / Tools: Jira software DC, Confluence DC, Jira Service Management DC, Jira software cloud, Confluence cloud, Jira Service Management Cloud, Zephyr Scale, Assets, Plans, Atlassian Guard, Compass, Jira Product Discovery, Atlas, Slack, teams, GitLab, Scriptrunner, Refined

Customer Benefits: A secured and compliant data center platform where the users and customers could work structured according to standard configurations that promoted collaboration. A fully configured cloud platform with the latest security features implemented and a set of standards allowing rapid move to the cloud. Provided a project plan for cloud move and consolidated multiple organizations into the new Enterprise organization to save several millions in licensing costs. Removed consultants and hired a junior Atlassian Support Agent, leading a reduced cost for Sinch of several million SEK.

Assignment: Design up the new standard setup of Confluence & Jira, configure the systems, train and educate the organization and setup the integration with AD. I also did pre-studies and setup plans for adding portfolio management and test management in the next phase. I supported ITIL processes and integration initiatives as well as different security related topics such as SchremsII and information classifications.

Method / Tools: Jira software cloud, Confluence cloud, Qmetry, Big Picture, Advanced Roadmap, Atlassian Access

Customer Benefits: Provided a solid base for all teams to start from that allowed working cross projects in an easy-to-use setup. Provided 5 group training sessions, each two weeks in length, that gave a good introduction to the systems and the setup from both a theoretic and practical point of view.