Create a custom Assets field and show asset data in Jira Service Management

Learn how to create a custom assets field and use that to show asset data in Jira Service Management. Also learn how to put the field in the portal form, so users can select values from Assets when submitting tickets.

• 00:00 Introduction

• 01:00 Creating the custom field

• 03:22 Configuring the custom field

• 04:40 Editing Custom Field configuration

• 05:20 Editing Custom Field context

• 06:05 Aligning with the Assets data

• 11:00 Going into Jira Service Management

• 11:18 Checking placement of the custom field

• 11:50 Editing the project Screen to add a tab

• 13:36 Adding a project to the ticket

• 15:08 Adding the field to the portal form

• 16:42 Creating a ticket in the portal

• 18:18 Outro - please ask questions.

• jira service management assets