Opening Keynote: The new shape of teamwork: Designing the Human-AI workforce

The agents have entered the building.

The human–AI workforce is no longer a thought experiment—it’s here. But getting real results isn't instantaneous. Some teams are seeing real gains. Others are discovering that the digital agents that looked great in the demo are stumped by the hard reality of an organization that was not designed for them.

In our opening keynote, Wharton professor and leading AI researcher Ethan Mollick, Magnus Östberg, Chief Software Officer at Mercedes‑Benz AG, and Emily Chang, award‑winning tech journalist and television host, explore what’s working now, what’s not, and how successful teams will build with AI toward long-term advantage.

We'll map what it takes to move an enterprise from AI novice to AI native and dig into the messy reality of humans and agents learning to work as a team. Because the question for leaders is no longer whether AI will reshape work. It’s whether your organization is ready for unlimited agents that continuously generate ideas, but still depend on you to shape how teamwork works.