Okta user lifecycle management now available in Automation

We’re excited to announce that we’ve built a new integration with Okta! This integration makes it possible to create a connection between your automation rules and Okta, so now it’s even easier to use Automation to handle your user lifecycle management needs. The connection with Okta can be made from Automation in Jira Service Management via these two new actions:

• Create user in Okta – auto-creates a user in Okta, so you don’t have to do this as a separate, manual task.

• Retrieve user details from Okta – checks if a user already exists in Okta, so you can avoid duplicating users.

Expert tip: to get the most out of this new Okta integration, we recommend combining the two actions into a single rule.