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A-Critical

A group blog by A-critical in Atlassian Related

  • Entries

    6

  • Comments

    3

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    6,762

Contributors to this blog

About this blog

Atlassian is great, but on occasion they let out some shady things that we should point out to keep Atlassian true to their five values: Open Company, No bullshit, Build with heart and balance, Don’t #@!% the customer, Play, as a team, Be the change you seek. When this happens, then we post about it here with the intent to make Atlassian aware of when things slip through so they can correct it.

Entries in this blog

Don’t #@!% the customer

Bitbucket Cloud pricing is using dark pattern design and is heavily overpriced

I like Bitbucket and I think that it is not a bad product at all. If you want to use Bitbucket as a single developer, or a small team of 2–3 individuals, however, it is horribly overpriced, and it is not that obvious to you as a customer! The reason is that Atlassian is using dark pattern design to trick you into thinking you will pay $3.65 for a user, but in reality you will pay $18.25 because you can't purchase fewer users than 5! Let us take a look at what the GUI tells us when you are in B
Don’t #@!% the customer

Change logs are not as fun to build as new features, so Atlassian ignore legal requirements?

In March 2007 the Atlassian community created two suggestion tickets to Atlassian that there is a need for change logs when users edit the comments field. This was a change that was introduced at that time and people quickly noticed that for compliance reasons during audits, there has to be a trace of changes made to a comment and what changes were made. The problem as described back in 2007 Problem Definition JIRA-1100 introduced editable comments. This is great. When our security officer revi
Don’t #@!% the customer

Did Atlassian just kill Assets?

In the recent price increase blog post from Atlassian they not only announce another massive price increase, they also threw in even more restrictions to an already battered Assets product that has been slowly dying for a while now. Not only is it getting more and more restricted in terms of functionality, they now place a Consumption-Based Pricing for Assets and Virtual Service Agent. This is in itself a pretty bad idea as most companies do not like consumption based pricing because it makes bu
Don’t #@!% the customer

Atlassian Align honey trap

When it comes to Jira Align, there are a ton of things to write about, as it is a black hole and it seems to break every value Atlassian stands for. One area stands out however and that is the honey trap website that lock content behind a submit form. A submit form that ask you to provide contact information to access some Jira Align videos. These videos are available on YouTube and even the videos tab of Atlassian Community!     This website is what you will find many peopl
Don’t #@!% the customer

Price increase - but why the obfuscation Atlassian?

Atlassian are raising the prices for their cloud services on October 12th, which is perfectly ok. What is a bit strange though is that they for some reason seem to purposely try to hide just how much they are raising the prices. It does not say in the email, and the link takes you to the FAQ rather than the price list. A price list that only have the new prices and not the old for comparison. It is a bit odd. This seems to become a norm for Atlassian lately, to hide information and prevent

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