The A3 Guidebook - for Advanced Atlassian Administration
Take your skills as an Atlassian administrator to the next level with my advanced guidebook.
Learn how to take ownership of your Atlassian platform and how to define strategies to delight your users with a product that is secure and legally compliant.
What is an Atlassian Administrator?
Roles
Discover what roles are related to administrating Atlassian products or platforms. Take a deep dive into how roles are defined, the language that makes up roles and what to look up for when it comes to roles.
- The many roles of being an Atlassian Administrator
- Categorization of Atlassian Administrator roles
- Structure of role titles
- Atlassian Adminstrator roles described
How do you get people to listen to you?
Authority
Discover what authority is and how it is used in your role as an Atlassian product or platform owner. Learn to understand your position of authority within your organization and get some tips of how to handle authority to your advantage.
- What is Authority and why do you need it?
- Leadership types
- Building trust and authority
How to work strategically and not ad-hoc
Strategy
Discover how to define and plan your strategies based on your oargnization maturity and the criticality of your Atlassian products or platform. Learn about user adoptation processes and how to do change management towards your strategies.
- What is a strategic plan
- Organization maturity
- Defining the different strategic plans
- Setting strategies for an existing platform
How to manage change at scale
Governance
Discover how to manage change in both functionality and ways of working at scale by establishing processes and identifying stakeholders. Learn how to set up a controlled change management process that take into consideration the severity and impact of the change.
- What is Governance and how does it impact you?
- How to establish AoR Councils
- Change Management for Atlassian products
- Change types and their processes
How to structure and speed up work with standards
Standards
Discover the the layers of work and how you can set up standard configurations that set structure and consistency without preventing teams flexibility to customize their work in the Atlassian products. Learn how to define policies to help support platform security and performance.
- The three abstraction layers of ways of working
- Defining Areas of Responsibility
- Standard configurations in Jira
- Defining Policies for your platform
We have such sights to show you...
There is more!
There are more content in this book and I am adding more to it as I write it. I can't list all aspects of the content, but I will give you some additional sneak peaks into the other chapters in the book. If you are missing something here, please join the community and ask for it and I might add it.
- What to document and why
- Support and Education
- Dark Secrets of Atlassian Administration
- ...and more