conversational ticketing solution Halp | Introducing Halp

Build up a team that can respond to incidents in Jira Service Management Cloud.

Listen to our Head of Tech Teams, Noah Wasmer, introduce Jira Service Management, the next generation of Jira Service Desk. Ready to amp up your ITSM?

This video takes you through the brief set up of the modern incident management and response features in Jira Service Management, powered by Opsgenie. We cover building a team, creating an on-call schedule, and escalating incidents.

Integrate your go-to tools with Dropbox to cut down on app switching. By connecting Slack to Dropbox, you can share files with your team directly in Slack, all while staying in Dropbox.

Scaled Agile Framework and PI planning in BigPicture [Jira].
A quick tutorial. 1:03 PI planning. Product roadmap 2:11 Inputs and deliverables 2:47 Product backlog (Scope, Epic - Feature - Story, WSJF) 3:48 Program Board 4:04 Team breakout session (capacity planning, decompose features into stories, planning iterations, dependencies) 6:02 Objectives 6:36 Scrum of Scrums 6:53 Inspect and Adapt 7:43 How does BigPicture 8 contribute to SAFe®? See SAFe® whitepapers: https://softwareplant.com/safe/