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Jira tool manager with the task of stabilizing the system and setting up work processes for all teams within H&M. Responsible for several projects including cloud initiatives and coordination with other systems such as ServiceNow. Heavily involved in designing the build processes (requirements, development, design, deploy and test) for the process office. Responsible for the design and implementation of SAFe in Jira and the build processes. Responsible for a small team of Atlassian experts. Supported 400+ teams with Jira questions and training of work processes.
My assignment was to review and build a new work process with JIRA & Confluence as tools for the development efforts at Axfood. Based on the SAFE agile process with practical experience in making projects actually become a reality I built a process that was custom-made for Axfood and their specific challenges.