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Hot off the press is the annual Gartner(r) Magic Quadrant(tm) for IT Service Management Tools: an in-depth analysis of the ITSM landscape, market direction, and vendor solutions available to customers. We’re pleased to announce that Gartner named Atlassian a Visionary in the 2021 edition of this report. This comes on the heels of Gartner recognizing Atlassian in the March 2021 Gartner Peer Insights Customers’ Choice for IT Service Management Tools. As companies sprint to digitally transform, they are recognizing that every team has to operate with the same urgency and velocity. Development, IT operations, and business teams must come together to respond to business changes and deliver great digital service experiences fast – or they run the risk of going out of business. But traditional service management tools and processes hold teams back, keeping them in silos and limiting visibility. Modern times call for modern solutions. With more than 35,000 customers, Jira Service Management focuses on the convergence of digital experiences for development, operational, and business teams.