If there’s one word that describes the process of making big changes to big-deal processes, systems, or workflows, that word might be “chaos.” But here’s the good news: making a plan to organize that chaos can yield lasting, positive results.
“Change management is about managing the chaos of changing humans from one habit to another,” says Kim Perkins, an organizational psychologist who has a doctorate in positive organizational technology.
Whether you’re planning a migration to the cloud or reorganizing your corporate structure, Perkins says that creating a human-centered plan for change management will help you increase buy-in and head off potential problems before they arise.
We asked Perkins to share some of her best insights on how companies can manage change.
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