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Jimi Wikman

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Story Comments posted by Jimi Wikman

  1. Atlassian Community
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    Faster response times with Workforce optimization (WFO) E...

    Hi, Atlassian Community! We’re rolling out the first Workforce Optimization (WFO) Early Access Program for Jira Service Management, bringing together schedules, agent statuses, capacity, and smart rou

    This is the first post, and I am very confused what this is and how it connects with Operations...or why it introduces a new design language....

  2. While the customer and products are not bad per se, it seems strange not to use the power of Assets to build a more capable customer system that we can use for other things as well. It feels like a wasted opportunity to build a field-based customer/product view that has basically no functionality and can't really be extended, rather than port the power of Assets...

  3. I am not sure about this change because Team managed fields are only relevant in a team managed setting. Since these projects are not used or handled the same way as normal fields, why would I want to see them in administrative setting as the Fields view is?

    As an administrator I am never touching fields in team managed projects as they are by definition managed by the teams themselves.

    What value is this adding for me as a site or org admin? It only seems to add more clutter to an already cluttered view?

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