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  • 2020

    Stockholm Exergi

    Atlassian Tool & Process Expert

    Jimi is an Atlassian Expert with many years' experience in configuring and designing ways of working in Jira, Confluence and Jira Service Desk. He has built setups based on multiple processes and methods, including SAFe and ITIL. He has good understanding of the technical setup of integrations as well as insight into competing software such as ServiceNow. He understands the problems involved with introducing new ways of working and is well experienced in coaching and training small and large work forces.

    Project Summary

    Employer: Cartina

    Client: Stockholm Exergi

    Industry: Energy

    Job Title(s): Atlassian Expert Process designer

    Assignment: My assignment is to set up, configure and design an Atlassian setup as a proof of concept for the new work processes.

    Technique/Method: workshop, configuration, coaching, training

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  • Similar Content

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    • By Jimi Wikman
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      Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.
      Email users with suggested account changes
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      Give your users a Trusted permission
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      Claim accounts after verifying a domain
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      Jira platform
      Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.
      New user profile cards
      ROLLING OUT When you hover over someone’s name in directories, on dashboards, and in user picker fields, you’ll now start to see rich profile cards with more information and a link to the user’s profile (if you have permission to see it).
       
      New issue view: Rich user profile cards
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      ROLLING OUT We've partnered with GitHub to build a new and improved integration, which you can install at the Atlassian Marketplace. This replaces the DVCS connector in Jira's system settings. Current GitHub integrations set up under the old method will continue to work, but new integrations must be set up using the app on the Atlassian Marketplace. We're rolling out this update gradually, so it may not be on your Jira Cloud site yet.
      This won't affect GitHub Enterprise integrations, which must still be set up via the DVCS connector.
       
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      Issues with the customer organizations field now use the organization name instead of ID when exporting to CSV
      ROLLING OUT NEW THIS WEEK When exporting Jira issues to CSV from the Jira Issue Navigator, the Custom field (Organizations) now contains the name of the organizations linked to the issue. The field previously contained the organization ID, which was not valuable for exports used for reporting.
      As part of this change, a CSV import can now match organizations by both their ID and their name. No changes are needed if you use CSV export files for import.
       
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      ROLLING OUT NEW THIS WEEK We've completed some maintenance to the customer portal, you may notice some cosmetic updates to the Request and Approvals pages.
       
      New issue view for Jira Service Desk
      ROLLING OUT The new issue view groups key actions and information in a logical way, making it easier for you to scan and update requests. Learn more about the new issue view.
      Use keyboard shortcuts in your queues
       
      ROLLING OUT
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      View full blog article
    • By Jimi Wikman
      Notion.so is a relatively new product, but it is already making some waves and is often mentioned in comparison with Atlassians products. At first glance it has a good spread of functionality and a price that can really challenge the Atlassian giant, especially for small to medium companies.
       
      "Write, plan, collaborate, and get organized. Notion is all you need — in one tool."
       
      Notion.so started in 2016 in San Fransisco and it has already attracted many users to its simple, yet powerful features. On their website they have 4 areas that they see as their core: Notes & docs, Knowledge base, Tasks & Projects and Database. If we compare these with the Atlassian suite it is pretty much Confluence with Trello baked into one product.
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      The capabilities for Tasks & Projects are very similar to Trello so if you know how to work with Trello you should have no issues with Notion.so. If anything I feel that Notion.so actually have a more capable feature set than Trello by allowing a ton of fields that can be customized to create some pretty sophisticated setups. While not nearly as powerful as Jira for development purposes, this is is more than enough for many other situations.

      Databases follow pretty much the same capabilities as for tasks and pages. In fact tasks comes from a database by default. This means that you can create pretty awesome databases with multiple views, including tasks, lists and even a calendar view. Personally I love the feature that each row in my table can be edited as a separate page.
      At a very affordable price compared to Confluence and Jira with pretty solid features this is not a bad alternative. There are some concerns regarding security as Notion.so do not have any ISO, SOC 2, HIPAA certificates, but considering they have passed reviews from companies such as Slack and Intercom that is probably not a big thing for it's user base.
      I see Notion.so as a good alternative for small to medium non-development companies. It can work for smaller development companies as well as for large non-development companies, but I think the sweet spot is in the small to medium non-development area. The price also suggest that as it is user based and at the top tier with 20 dollars per user it is getting pretty expensive.

       
      I like Notion.so and I think it definitely have a place in some organizations. It is clearly being developed with passion where the goal is not to make money, but to make people's life easier and more organized. As always they get an extra gold star for giving students and educators this awesome product for free.
      Notion.so comes as an online cloud solution, a mobile app as well as downloads for mac and windows that even allow offline editing....and did I mention it has a dark mode that is simply amazing?
      If you have not tried it, then go and sign up for a free account today and give it a go.
       

      View full blog article
    • By Jimi Wikman
      Notion.so is a relatively new product, but it is already making some waves and is often mentioned in comparison with Atlassians products. At first glance it has a good spread of functionality and a price that can really challenge the Atlassian giant, especially for small to medium companies.
       
      "Write, plan, collaborate, and get organized. Notion is all you need — in one tool."
       
      Notion.so started in 2016 in San Fransisco and it has already attracted many users to its simple, yet powerful features. On their website they have 4 areas that they see as their core: Notes & docs, Knowledge base, Tasks & Projects and Database. If we compare these with the Atlassian suite it is pretty much Confluence with Trello baked into one product.
      The editing capabilities are not bad and Notion.so uses an inline editing function rather then the old click to edit function in Confluence. It is very nice and uses the "/" command to access the functions rather than a toolbar. The permissions system is a bit different, but seem pretty solid from what I can tell. Once you get the hang of things it is very, very easy to build content with Notion.so.
      The capabilities for Tasks & Projects are very similar to Trello so if you know how to work with Trello you should have no issues with Notion.so. If anything I feel that Notion.so actually have a more capable feature set than Trello by allowing a ton of fields that can be customized to create some pretty sophisticated setups. While not nearly as powerful as Jira for development purposes, this is is more than enough for many other situations.

      Databases follow pretty much the same capabilities as for tasks and pages. In fact tasks comes from a database by default. This means that you can create pretty awesome databases with multiple views, including tasks, lists and even a calendar view. Personally I love the feature that each row in my table can be edited as a separate page.
      At a very affordable price compared to Confluence and Jira with pretty solid features this is not a bad alternative. There are some concerns regarding security as Notion.so do not have any ISO, SOC 2, HIPAA certificates, but considering they have passed reviews from companies such as Slack and Intercom that is probably not a big thing for it's user base.
      I see Notion.so as a good alternative for small to medium non-development companies. It can work for smaller development companies as well as for large non-development companies, but I think the sweet spot is in the small to medium non-development area. The price also suggest that as it is user based and at the top tier with 20 dollars per user it is getting pretty expensive.

       
      I like Notion.so and I think it definitely have a place in some organizations. It is clearly being developed with passion where the goal is not to make money, but to make people's life easier and more organized. As always they get an extra gold star for giving students and educators this awesome product for free.
      Notion.so comes as an online cloud solution, a mobile app as well as downloads for mac and windows that even allow offline editing....and did I mention it has a dark mode that is simply amazing?
      If you have not tried it, then go and sign up for a free account today and give it a go.
       
    • By Jimi Wikman
      In the coming months we will see some changes to the navigation in Jira and Confluence for the cloud versions.  This after a round of feedback was done in July this year on the new experience. This change will roll out slowly and you can delay the change if you need time to prepare the users for the change.
      There has been some negative feedback regarding the current navigation in Jira and Confluence cloud as it is a bit difficult to use. This is why a new experience was designed and tested during the summer by 350+ users. The feedback on the new navigation was positive and so now it is going live to cloud users in a slow rollout.

      This is a rollback to the old navigation experience which is good as it will make the transition from Server and DC versions easier. I like the new apps and people sections in the navigation as well. That should make it easier to group things to keep navigation organized. The fact that Jira and Confluence now get a uniform navigation is also excellent.
      On the documentation page for the new Confluence navigation we find more details on the new navigation and it's design.

      App switcher - Switch to other Atlassian Cloud apps, like Jira, and go to recent Confluence spaces and Jira projects.
      Confluence logo and name - Click this to go to the Confluence Home page.
      Home - Begin your Confluence journey and reorient yourself when you’re moving on to a new piece of work by easily accessing the spaces, pages, and updates that are important to you.
      Recent - Access pages you’ve recently visited and worked on as well as pages saved as draft or starred.
      Spaces - Get to spaces you’ve recently visited and starred.
      People - Search for people on your site by visiting the people directory.
      Apps - Access content from apps like Analytics, Calendars for Confluence, or Questions for Confluence.
      Create - Click to create a new page, either blank or from a template.
      Search - Find pages, spaces, and other content.
      Notifications - Find out what's happening in Confluence and other Atlassian apps, like Jira.
      Help - Get online help, and find out what's new in your Atlassian Cloud apps.
      Your profile and settings - Go to or create your personal space, find out about the new Confluence experience, and adjust your Confluence settings.
       
      New Homepage
      In addition to the new navigation we will also get a new start page, or home page as it is called. This will appear in both Jira and Confluence cloud at the same time as we will see the new navigation.
      For Confluence it will give an overview over:
      Spaces - Get back to the spaces you care about, starred or recently visited Recent pages - Find pages you’ve drafted, recently published, visited, or starred All updates - View the updates across your site
       
      The Home page for Jira follow that principle, but is a bit slimmed down. I think there are more things that can go in this view and I hope we will see the same structure as for Confluence in the future. So instead of spaces we would have projects and then I would like to have a list of favorite boards somewhere.

       
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