Jimi is an Atlassian Expert with many years' experience in configuring and designing ways of working in Jira, Confluence and Jira Service Desk. He has built setups based on multiple processes and methods, including SAFe and ITIL. He has good understanding of the technical setup of integrations as well as insight into competing software such as ServiceNow. He understands the problems involved with introducing new ways of working and is well experienced in coaching and training small and large work forces.
Employer: Cartina Tech & Design
Job Title(s): Atlassian Expert
Assignment: The assignment is to conduct a prestudy to assess how to add Jira and Confluence as standard tool within the organization. This assessment is delivered as a suggested implementation plan with timeline, budget and activities required.
Technique/Method: Interview, Jira, Confluence, requirement gathering, workshop facilitation
Customer Value: Provide an evaluation and a plan for execution to introduce Jira and Confluence as standard tools with proper change management and governance.