The Atlassian Customer Trust Portal is a self‑service, AI‑powered hub that centralizes Atlassian’s security, compliance, and privacy information. It provides customers and prospects with practical, audit‑ready documentation to support vendor risk assessments, due‑diligence processes, and internal compliance reviews.

Inside the portal, users gain access to:

• Trust FAQs offering clear answers to common security and privacy questions.

• Compliance documentation, including SOC 2 and ISO 27001 reports, plus third‑party attestations for penetration testing.

• Trust whitepapers that provide deep technical insight into Atlassian’s security architecture, data protection methods, and governance practices. Recent topics include AI security architecture and data protection frameworks.

• AI‑powered search that accelerates security reviews by delivering contextualized answers.

Access to the portal requires a one‑time verification flow, which may include signing an NDA depending on organizational setup. Once completed, organizations can revisit the portal without repeating the process.

This portal serves as an extension of Atlassian’s broader Trust Center, offering a deeper level of technical detail and continually updated security resources for enterprises.