We are looking for an Incident Manager for our very exciting client in Stockholm. You will be working within the IT-operations department and with live operations.
Who you are?
Developer background
Good English
Post Mortem Facilitation
Thrive when taking ownership of and driving complex problems
Experience facilitating retrospective meetings and driving root cause analysis
Excellent written and verbal English communication skills
At home collaborating with others through Agile/Scrum
Experience with modern productivity tools including G-Suite, Slack, and Jira
Solid grasp of networking and cloud fundamentals
What you will do?
Coordinating and driving incidents of different severities.
Assessing the impact of incidents and writing communications to convey the business effect for Our client and their customers.
Translate technical details into language that can be understood by non-technical people and stake holders.
Hosting retrospective meetings to learn from incidents and prevent future occurrences.
Ensuring high quality reporting is achieved by the responsible teams.
Participating in an on-call duty rotation and occasionally working weekends and holidays
Start: ASAP Varaktighet: 6 months with the option to extend further Arbetsort: Stockholm (currently remote) Krav: 100 % - Working hours is 40 hours + On Call Typ av jobb: Frilansare
We are looking for an Incident Manager for our very exciting client in Stockholm. You will be working within the IT-operations department and with live operations.
Who you are?
What you will do?
Start: ASAP
Varaktighet: 6 months with the option to extend further
Arbetsort: Stockholm (currently remote)
Krav: 100 % - Working hours is 40 hours + On Call
Typ av jobb: Frilansare
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