We've added new fields to the send web requeststep in the virtual service agent!
The Request timeout (in seconds) field allows you to choose a specific timeout (between 5 and 30 seconds) for web requests. In the event of a timeout, the conversation continues down the ELSE branch.
The Response variable field lets you store web responses from send web request steps, and then use them in send message and send web request steps later in a conversation.
We've also added the ability to use Jira custom fields and system fields in the send message step, using templating expressions that were previously only accessible via web request variables.
- Owner
comment_12865We've added new fields to the send web request step in the virtual service agent!
The Request timeout (in seconds) field allows you to choose a specific timeout (between 5 and 30 seconds) for web requests. In the event of a timeout, the conversation continues down the ELSE branch.
The Response variable field lets you store web responses from send web request steps, and then use them in send message and send web request steps later in a conversation.
We've also added the ability to use Jira custom fields and system fields in the send message step, using templating expressions that were previously only accessible via web request variables.
Read more about creating a 'send web request' step in a virtual service agent conversation flow.
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