[Development-103] - Create a Customer Service Desk

Design and build a Customer Service Desk.

• Only show the users tickets (can't see other tickets)
• Need statuses to see what the ticket is going through at the moment.
• Priority to see how urgent the ticket is
• Type of ticket (categories, maybe?)
• Assignee - who is handling the ticket
• Submitter - who submitted the ticket
• Allow guests to submit tickets
  • How do we manage spam?
• Operator view
  • Open tickets
  • Pending tickets
  • Awaiting submitter reply
  • All tickets
• Internal Notes