Work description
Responsible for evaluation of the current support system and to give advice on how to work more proactive towards a more cost-effective support situation. Responsible to produce design suggestions for a more effective support system and to give advice on support systems.
Tags
Uppdragbeskrivning
Saknar Beskrivning
Ingen uppdragsbeskriving har lagts till än.
Taggar
I started at Brightstep after quite a journey on my part. In 2011, my younger brother passed away, and after his funeral, I decided to go for a Yes Man approach for a year. That meant saying yes to everything, and that led me to some strange events. One such event was when one of my customers asked me to present Neurowebdesign at an e-commerce event in Sundsvall. I said yes, even though the idea of public speaking terrified me.
I did the presentation, and in the audience was the CEO of Klarna (Sebastian Siemiatkowski) as well as the head of the Swedish organisation for distance shopping. Sebastian invited me to hold a presentation at Klarna, which led to a job offer as a webdesigner. Before I signed, however, I went to Borås to stand on stage together with Arne Anderson (Arne på Posten) and Mattias Pihlström, where we reviewed a few e-commerce sites. This led to Mattias giving me a job offer as well, and for a few weeks, I was trying to decide if I should go to Klarna or Brightstep.
The choice fell on Brightstep.
My role at Brightstep was Conversion Expert, and I helped several customers with design and conversion rate optimization. As time progressed, I chipped in where my skills were needed, and I did everything from testing to frontend development to requirements, and eventually, I was pushed into project management as a natural progression.
Notes are only accessible by logged in members.
No Video
No Video has been added yet.
No Gallery has been added yet