Email users with suggested account changes 

From the Change details button, you can suggest that a user changes their account details to make their profile more consistent and easier to identify. Read more about administering Atlassian accounts.

Give your users a Trusted permission 

From a user's Permission options, select Trusted to give certain users more responsibility. These users will be able to install and configure new products on your site and invite new users themselves.

Claim accounts after verifying a domain 

To start managing accounts on your domain, we’ve included an additional step that requires you to claim accounts after verifying that you own the domain. From the table on the Domains page, click Claim accounts next to the verified domain. Read more about verifying a domain.

Next-gen: Epic panel in backlog 

You can now manage epics on the backlog of your next-gen project via the Epics panel, similar to how epic management works in classic Jira Software projects. Changes you make in the panel on the backlog will reflect on the Roadmap, and vice-versa.

New issue view: Add web links

Save time and add context to your issues by adding web links in the new issue view. Web links are links to any URL, but they appear prominently below the issue description where they’re easy for you and other issue viewers to find. Use them to link to important sites that teammates might need to better understand an issue.

We’re also moving all issue link types, including web links, into the Link issue button. Click Link issue to quickly link related issues or click the down arrow on the button to add links to web pages and Confluence pages (if you have a linked Confluence site).

Find issues you've recently worked on 

We’ve added a new Worked on tab to the Your work page. This tab lets you quickly find and resume work on issues you’ve updated recently. Head to Your work > Worked on to get started.

Improved navigation in Jira Cloud 

We’ve created an improved navigation experience that always appears at the top of the screen, with clearly labeled buttons and menus to help you search, create, and resume your work. Find out more about our improved navigation experience and when you can try it out.

New issue view: Improved date formatting in the history feed 

Dates in the history are now more consistent. They’ll correctly show when changes happened relative to your time zone and be translated into the language you’ve chosen for Jira.

Prevent cross-project commenting when replying to an email thread

This release ensures that the comments added to a ticket, sent to the specific project email address, will only appear on the ticket in that project.

Previous behavior

1. Bruce receives an email notification about ticket - ABC-123 from his next-gen project “Facilities”
2. Bruce comments in the body of the email, “This contract needs input from legal” and forwards the email to the next-gen project “Legal”.

Bruce’s comments would be added to the ABC-123 ticket in the “Facilities” project.

New behavior

Bruce’s email will create a new ticket in the “Legal” project.

Select your email notifications for issue activity from personal settings 

Jira sends email notifications when certain activities occur on issues. In your personal settings, you can now choose whether you want these notifications. If you do, you can toggle notifications for issue activity when you’re a watcher, reporter, assignee on an issue, when someone mentions you, and when you make changes to an issue. Learn more about choosing email notifications.

Issue collector no longer matches the submitter's user session to make them the reporter 

We’ve adapted our issue collectors to the Chrome browser’s new cookie security features, but have had to change how they work. The issue collector no longer matches a submitter’s user session to make them the reporter. You can still match them by email address.

To improve issue security, project and issue keys are no longer displayed in the success message after submitting feedback on an issue collector (unless the project is open to anyone on the web).

Learn more about using the issue collector.

Next-gen: More epic colors on the roadmap  

There are now 8 additional colors for your epics on the roadmap. Simply click on an epic to see its details, and select the epic color to view the new options available. Learn more about managing epics on the roadmap.

GitHub app on the Atlassian Marketplace 

We've partnered with GitHub to build a new and improved integration, which you can install at the Atlassian Marketplace. This replaces the DVCS connector in Jira's system settings. Current GitHub integrations set up under the old method will continue to work, but new integrations must be set up using the app on the Atlassian Marketplace. We're rolling out this update gradually, so it may not be on your Jira Cloud site yet.

This won't affect GitHub Enterprise integrations, which must still be set up via the DVCS connector.

Next-gen: Create child issues on your roadmap 

You can now add child issues directly on your roadmap. Just hover over an epic, click the + icon, and give your issue a name. Learn more about managing epics on the roadmap.

Kanban boards just got faster 

Is your team so productive, their 'Done' column is always overflowing? Too many issues on a board can slow it down and make you scroll way too much. To fix this, we’re bringing what we’ve codenamed “Fast Kanban”—a way to keep your board fresh and clean, and as quick as a flash.

The idea behind it is simple. The ‘Done’ column will now show only issues that have been updated (in any way) in the last 2 weeks, hiding the rest. Less noise on your board means happier teams. Any project admin can change the retention period, or choose to display all issues, if they prefer. Learn more

Quickly copy a link to an issue in your next-gen project backlog 

When viewing your backlog, you can now copy a link to an issue to your clipboard. To try it out:

1. Navigate to your next-gen project backlog.
2. Locate the issue you want a link for.
3. Select More (…) > Copy issue link.

The link to the issue is copied to your clipboard, ready for you to paste into a Confluence page, Slack message, or anywhere you might want to share your issue’s link.

New issue view for Jira Service Desk 

The new issue view groups key actions and information in a logical way, making it easier for you to scan and update requests. Learn more about the new issue view.

Use keyboard shortcuts in your queues 

Use keyboard shortcuts to navigate around your queues and get your work done faster. You can now move through issues, select their fields, and go to the issue view from your queues just by using your keyboard!

Remind agents to update empty fields when moving a request in your next-gen service desk 

We added another rule to your next-gen service desk workflows. Now, you can prompt your agents to complete an empty field when they use a specific transition to change an issue’s status. The rule removes a burden on your teams to remember to fill in specific fields until they matter. It keeps them focused on the important work of helping your customers.

To learn more about the rule, and get an example of how to use it, check out our complete documentation on next-gen workflow rules.

Global create can select request type and raise on behalf of 

You can now create a request on behalf of your customers and set them as the reporter. Use the global create button ( + ), then select Raise this request on behalf of and add in your customer's email.

Your editing experience just got an upgrade 

The new Confluence editor allows anyone to create beautiful, powerful pages effortlessly. Check out the editor roadmap to learn more.

End of support for nested tables 

As we work on creating a more stable editing experience, we will no longer support nested tables - that is, a table within a list, block quotes, or another table. Existing nested tables will not be affected, you simply won't be able to create new nested tables.

We're extending editing improvements to all pages on Android 

The editing improvements we made to blogs a few months ago are coming to the rest of your Android mobile pages, too. In addition to being faster and more reliable, your new pages are also responsive, optimized for readability, and have advanced tables. Some macros are still missing as we rebuild them, but you can check the list of changes and track updates to macros on our docs site.

Jira issue URLs are converted to smart links 

When you paste a Jira issue link into a Confluence page, the URL is converted to a smart link that displays the page icon and the page title. This works if the Jira and Confluence sites are linked or if they are both cloud versions.

Convert pages to use the new editor 

You can now convert your existing pages that were created using the legacy editor to use the new editing experience! Learn more

Confluence navigation just got better 

Get to information faster with improved navigation – making what you need visible from anywhere in Confluence. Learn more

Portfolio for Jira plan macro 

The Portfolio for Jira plan Confluence macro lets you embed a Portfolio for Jira Server and Data Center plan in a Confluence page. Join key stakeholders in the spaces where business goals are built and tracked, and share how work is progressing across multiple projects and teams.

Pull requests now include a Jira issues panel 

In the sidebar of the new pull request view, you can now see a list of Jira issues related to this pull request and Jira issues created in this pull request.

New Code Review - Limit the amount of rendered diff content 

Limits the amount of pull request content rendered in the diff and file tree to improve browser performance. Limits include the overall number of files and number of lines for the entire diff. Learn more

Show Jira issues assigned to the current user on dashboard

You can now see your assigned Jira issues on your Bitbucket work dashboard.

Recent repo cards on Bitbucket dashboard

We’ve improved the way you see your recent repositories by adding a new section on your Bitbucket work dashboard.